Custom software · AI · Brand — Malaysia

We build AI-driven business ecosystems.

From custom ERP and CRM systems to intelligent RAG-powered wikis and standout brand identities — the complete technical and creative foundation modern enterprises need to grow.

Start a project

Explore the ecosystem

Based in Shah Alam · Working across Malaysia · hello@mstechnology.my

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Our services

Five ways we help you grow.

From core business systems to the brand people remember — pick one, or let us bring them together as a total solution.

01
Custom Software & System Integration
ERP, CRM, inventory, ordering and POS systems — custom-built to your process, and integrated across the tools you already use.
{ ERP · CRM · Inventory · POS }
02
Web, Mobile & E-commerce
Corporate sites, landing pages, mobile apps and custom-built e-commerce — fast, scalable, and easy for your team to run.
{ Websites · Mobile apps · E-commerce }
03
AI & Intelligent Automation
RAG-powered internal wikis, chatbots and AI workflows that turn your company's knowledge into instant answers.
{ RAG wikis · Chatbots · Automation }
04
Brand Identity & Creative Design
Logos, visual systems, corporate collateral and UI/UX — a brand that looks as sharp as the systems running behind it.
{ Logos · Visual systems · UI/UX }
05
Digital Growth (Partner Services)
SEO, paid media, social and content — so the site we just launched actually brings in customers.
{ SEO · Paid media · Content }

Not sure where to start?

Bring us the messy problem — the spreadsheet that runs the whole company, the store that outgrew its plugins. We'll map it with you and tell you honestly what's worth building.

Send us a brief

{ Our projects }

Real systems, running in production.

A few of the platforms our clients run their businesses on — built around their daily workflow, and still supported today.

GoldenTop ERP dashboard — orders, production and delivery at a glance

Custom ERP · since 2020

One ERP for 60,000+ SKUs

Security-door and auto-gate production. A combination engine auto-generates SKUs and pricing from mix-and-match options; dealers place and track orders from confirmation to delivery.

{ 60,000+ SKUs · Auto pricing · Production tracking }

SunWell Digital marketing dashboard — sales, PV, orders and stock

Custom e-commerce · since 2022

Two storefronts, one back office

Members, wallet & referral, discounts, orders, inventory, payment gateway, 3PL auto-shipment, accounting sync and live reporting — two online platforms run from a single backend.

{ Wallet & referral · 3PL auto-shipment · Finance sync }

Driving-school admin dashboard — members, bookings and coaches

Booking system

From paper & Excel to one platform

Driving-school operations centralized: members register, book lessons, track progress and pay online, while admins manage coach schedules, packages and reports.

{ Bookings · Coach calendar · Auto reports }

Dealer ordering dashboard — live sales, orders and inventory

Dealer ordering system

Every dealer order, centralized

Dealers, product catalog and multi-tier pricing in one platform — orders auto-calculate tier prices, with invoices, delivery orders, pickup lists and activation-code tracking.

{ Auto tier pricing · Activation codes }

Great Heart member and donor portal — events, cases and donations

Charity management

Less paperwork, more charity work

The Great Heart System: cases, assessments, events, volunteers, donors, sponsorships, beneficiaries and funds on one platform for a tax-exempt non-profit.

{ Case tracking · Transparent funds }

Also shipped: web & mobile work for GoodMorning Global · Ventana · Sports Feed · Sunwell Digital · Zapfun. Full case studies on request — design & branding portfolio coming soon.

{ AI & Automation }

Put your company knowledge to work.

RAG-based internal wikis, smart chatbots and workflow automation — answers, not just information. Your SOPs, product specs and policies stop living in someone's head and start answering questions on their own.

Read: a RAG wiki for company SOPs ↗

#ops-helpdeskinternal wiki

AZKLAI

Aisyah Ops · 9:41

What's our refund SOP for damaged items on Shopee orders?

Company Wiki9:41

Three steps, from the returns SOP:

Ask the customer for photo proof within 48 hours.
Log the case in the returns module with the order ID.
Under RM200 the refund auto-approves; above that, the ops manager signs off.

Source: SOP-RET-04 · Returns & Refunds

Aisyah Ops · 9:42

Perfect — that saved me a call to HQ 🙌

// combination-engine.ts — 60,000+ SKUs from mix-and-match options
export function buildSku(product: Product, options: SelectedOption[]) {
  const code = [product.base, ...options.map((o) => o.code)].join("-");
  const price = options.reduce((sum, o) => sum + o.delta, product.basePrice);
  return { code, price, leadDays: maxLeadTime(options) };
}

// booking.ts — no more double-booked coaches
const clash = await db.booking.findFirst({
  where: { coachId, date, slot: { overlaps: requested } },
});
if (clash) throw new SlotTakenError(coachId, requested);
await db.booking.create({ data: { memberId, coachId, date, slot: requested } });

// tier-pricing.ts — dealer orders price themselves
const unit = catalog.priceFor(sku, dealer.tier);
order.lines.push({ sku, qty, unit, total: unit * qty });

// rag-wiki.ts — answers, not just information
const chunks = await vectorStore.query(embed(question), { topK: 5 });
const answer = await llm.complete(sopPrompt(question, chunks));
return { answer, source: chunks[0].meta.docId }; // e.g. SOP-RET-04

// sync.ts — storefronts, 3PL and accounting stay in step
for (const order of paidOrders) {
  await threePl.createShipment(order);
  await accounting.postInvoice(order);
}
// combination-engine.ts — 60,000+ SKUs from mix-and-match options
export function buildSku(product: Product, options: SelectedOption[]) {
  const code = [product.base, ...options.map((o) => o.code)].join("-");
  const price = options.reduce((sum, o) => sum + o.delta, product.basePrice);
  return { code, price, leadDays: maxLeadTime(options) };
}

// booking.ts — no more double-booked coaches
const clash = await db.booking.findFirst({
  where: { coachId, date, slot: { overlaps: requested } },
});
if (clash) throw new SlotTakenError(coachId, requested);
await db.booking.create({ data: { memberId, coachId, date, slot: requested } });

// tier-pricing.ts — dealer orders price themselves
const unit = catalog.priceFor(sku, dealer.tier);
order.lines.push({ sku, qty, unit, total: unit * qty });

// rag-wiki.ts — answers, not just information
const chunks = await vectorStore.query(embed(question), { topK: 5 });
const answer = await llm.complete(sopPrompt(question, chunks));
return { answer, source: chunks[0].meta.docId }; // e.g. SOP-RET-04

// sync.ts — storefronts, 3PL and accounting stay in step
for (const order of paidOrders) {
  await threePl.createShipment(order);
  await accounting.postInvoice(order);
}

// combination-engine.ts — 60,000+ SKUs from mix-and-match options
export function buildSku(product: Product, options: SelectedOption[]) {
  const code = [product.base, ...options.map((o) => o.code)].join("-");
  const price = options.reduce((sum, o) => sum + o.delta, product.basePrice);
  return { code, price, leadDays: maxLeadTime(options) };
}

// booking.ts — no more double-booked coaches
const clash = await db.booking.findFirst({
  where: { coachId, date, slot: { overlaps: requested } },
});
if (clash) throw new SlotTakenError(coachId, requested);
await db.booking.create({ data: { memberId, coachId, date, slot: requested } });

// tier-pricing.ts — dealer orders price themselves
const unit = catalog.priceFor(sku, dealer.tier);
order.lines.push({ sku, qty, unit, total: unit * qty });

// rag-wiki.ts — answers, not just information
const chunks = await vectorStore.query(embed(question), { topK: 5 });
const answer = await llm.complete(sopPrompt(question, chunks));
return { answer, source: chunks[0].meta.docId }; // e.g. SOP-RET-04

// sync.ts — storefronts, 3PL and accounting stay in step
for (const order of paidOrders) {
  await threePl.createShipment(order);
  await accounting.postInvoice(order);
}
// combination-engine.ts — 60,000+ SKUs from mix-and-match options
export function buildSku(product: Product, options: SelectedOption[]) {
  const code = [product.base, ...options.map((o) => o.code)].join("-");
  const price = options.reduce((sum, o) => sum + o.delta, product.basePrice);
  return { code, price, leadDays: maxLeadTime(options) };
}

// booking.ts — no more double-booked coaches
const clash = await db.booking.findFirst({
  where: { coachId, date, slot: { overlaps: requested } },
});
if (clash) throw new SlotTakenError(coachId, requested);
await db.booking.create({ data: { memberId, coachId, date, slot: requested } });

// tier-pricing.ts — dealer orders price themselves
const unit = catalog.priceFor(sku, dealer.tier);
order.lines.push({ sku, qty, unit, total: unit * qty });

// rag-wiki.ts — answers, not just information
const chunks = await vectorStore.query(embed(question), { topK: 5 });
const answer = await llm.complete(sopPrompt(question, chunks));
return { answer, source: chunks[0].meta.docId }; // e.g. SOP-RET-04

// sync.ts — storefronts, 3PL and accounting stay in step
for (const order of paidOrders) {
  await threePl.createShipment(order);
  await accounting.postInvoice(order);
}

// combination-engine.ts — 60,000+ SKUs from mix-and-match options
export function buildSku(product: Product, options: SelectedOption[]) {
  const code = [product.base, ...options.map((o) => o.code)].join("-");
  const price = options.reduce((sum, o) => sum + o.delta, product.basePrice);
  return { code, price, leadDays: maxLeadTime(options) };
}

// booking.ts — no more double-booked coaches
const clash = await db.booking.findFirst({
  where: { coachId, date, slot: { overlaps: requested } },
});
if (clash) throw new SlotTakenError(coachId, requested);
await db.booking.create({ data: { memberId, coachId, date, slot: requested } });

// tier-pricing.ts — dealer orders price themselves
const unit = catalog.priceFor(sku, dealer.tier);
order.lines.push({ sku, qty, unit, total: unit * qty });

// rag-wiki.ts — answers, not just information
const chunks = await vectorStore.query(embed(question), { topK: 5 });
const answer = await llm.complete(sopPrompt(question, chunks));
return { answer, source: chunks[0].meta.docId }; // e.g. SOP-RET-04

// sync.ts — storefronts, 3PL and accounting stay in step
for (const order of paidOrders) {
  await threePl.createShipment(order);
  await accounting.postInvoice(order);
}
// combination-engine.ts — 60,000+ SKUs from mix-and-match options
export function buildSku(product: Product, options: SelectedOption[]) {
  const code = [product.base, ...options.map((o) => o.code)].join("-");
  const price = options.reduce((sum, o) => sum + o.delta, product.basePrice);
  return { code, price, leadDays: maxLeadTime(options) };
}

// booking.ts — no more double-booked coaches
const clash = await db.booking.findFirst({
  where: { coachId, date, slot: { overlaps: requested } },
});
if (clash) throw new SlotTakenError(coachId, requested);
await db.booking.create({ data: { memberId, coachId, date, slot: requested } });

// tier-pricing.ts — dealer orders price themselves
const unit = catalog.priceFor(sku, dealer.tier);
order.lines.push({ sku, qty, unit, total: unit * qty });

// rag-wiki.ts — answers, not just information
const chunks = await vectorStore.query(embed(question), { topK: 5 });
const answer = await llm.complete(sopPrompt(question, chunks));
return { answer, source: chunks[0].meta.docId }; // e.g. SOP-RET-04

// sync.ts — storefronts, 3PL and accounting stay in step
for (const order of paidOrders) {
  await threePl.createShipment(order);
  await accounting.postInvoice(order);
}

// combination-engine.ts — 60,000+ SKUs from mix-and-match options
export function buildSku(product: Product, options: SelectedOption[]) {
  const code = [product.base, ...options.map((o) => o.code)].join("-");
  const price = options.reduce((sum, o) => sum + o.delta, product.basePrice);
  return { code, price, leadDays: maxLeadTime(options) };
}

// booking.ts — no more double-booked coaches
const clash = await db.booking.findFirst({
  where: { coachId, date, slot: { overlaps: requested } },
});
if (clash) throw new SlotTakenError(coachId, requested);
await db.booking.create({ data: { memberId, coachId, date, slot: requested } });

// tier-pricing.ts — dealer orders price themselves
const unit = catalog.priceFor(sku, dealer.tier);
order.lines.push({ sku, qty, unit, total: unit * qty });

// rag-wiki.ts — answers, not just information
const chunks = await vectorStore.query(embed(question), { topK: 5 });
const answer = await llm.complete(sopPrompt(question, chunks));
return { answer, source: chunks[0].meta.docId }; // e.g. SOP-RET-04

// sync.ts — storefronts, 3PL and accounting stay in step
for (const order of paidOrders) {
  await threePl.createShipment(order);
  await accounting.postInvoice(order);
}
// combination-engine.ts — 60,000+ SKUs from mix-and-match options
export function buildSku(product: Product, options: SelectedOption[]) {
  const code = [product.base, ...options.map((o) => o.code)].join("-");
  const price = options.reduce((sum, o) => sum + o.delta, product.basePrice);
  return { code, price, leadDays: maxLeadTime(options) };
}

// booking.ts — no more double-booked coaches
const clash = await db.booking.findFirst({
  where: { coachId, date, slot: { overlaps: requested } },
});
if (clash) throw new SlotTakenError(coachId, requested);
await db.booking.create({ data: { memberId, coachId, date, slot: requested } });

// tier-pricing.ts — dealer orders price themselves
const unit = catalog.priceFor(sku, dealer.tier);
order.lines.push({ sku, qty, unit, total: unit * qty });

// rag-wiki.ts — answers, not just information
const chunks = await vectorStore.query(embed(question), { topK: 5 });
const answer = await llm.complete(sopPrompt(question, chunks));
return { answer, source: chunks[0].meta.docId }; // e.g. SOP-RET-04

// sync.ts — storefronts, 3PL and accounting stay in step
for (const order of paidOrders) {
  await threePl.createShipment(order);
  await accounting.postInvoice(order);
}

// combination-engine.ts — 60,000+ SKUs from mix-and-match options
export function buildSku(product: Product, options: SelectedOption[]) {
  const code = [product.base, ...options.map((o) => o.code)].join("-");
  const price = options.reduce((sum, o) => sum + o.delta, product.basePrice);
  return { code, price, leadDays: maxLeadTime(options) };
}

// booking.ts — no more double-booked coaches
const clash = await db.booking.findFirst({
  where: { coachId, date, slot: { overlaps: requested } },
});
if (clash) throw new SlotTakenError(coachId, requested);
await db.booking.create({ data: { memberId, coachId, date, slot: requested } });

// tier-pricing.ts — dealer orders price themselves
const unit = catalog.priceFor(sku, dealer.tier);
order.lines.push({ sku, qty, unit, total: unit * qty });

// rag-wiki.ts — answers, not just information
const chunks = await vectorStore.query(embed(question), { topK: 5 });
const answer = await llm.complete(sopPrompt(question, chunks));
return { answer, source: chunks[0].meta.docId }; // e.g. SOP-RET-04

// sync.ts — storefronts, 3PL and accounting stay in step
for (const order of paidOrders) {
  await threePl.createShipment(order);
  await accounting.postInvoice(order);
}
// combination-engine.ts — 60,000+ SKUs from mix-and-match options
export function buildSku(product: Product, options: SelectedOption[]) {
  const code = [product.base, ...options.map((o) => o.code)].join("-");
  const price = options.reduce((sum, o) => sum + o.delta, product.basePrice);
  return { code, price, leadDays: maxLeadTime(options) };
}

// booking.ts — no more double-booked coaches
const clash = await db.booking.findFirst({
  where: { coachId, date, slot: { overlaps: requested } },
});
if (clash) throw new SlotTakenError(coachId, requested);
await db.booking.create({ data: { memberId, coachId, date, slot: requested } });

// tier-pricing.ts — dealer orders price themselves
const unit = catalog.priceFor(sku, dealer.tier);
order.lines.push({ sku, qty, unit, total: unit * qty });

// rag-wiki.ts — answers, not just information
const chunks = await vectorStore.query(embed(question), { topK: 5 });
const answer = await llm.complete(sopPrompt(question, chunks));
return { answer, source: chunks[0].meta.docId }; // e.g. SOP-RET-04

// sync.ts — storefronts, 3PL and accounting stay in step
for (const order of paidOrders) {
  await threePl.createShipment(order);
  await accounting.postInvoice(order);
}

// combination-engine.ts — 60,000+ SKUs from mix-and-match options
export function buildSku(product: Product, options: SelectedOption[]) {
  const code = [product.base, ...options.map((o) => o.code)].join("-");
  const price = options.reduce((sum, o) => sum + o.delta, product.basePrice);
  return { code, price, leadDays: maxLeadTime(options) };
}

// booking.ts — no more double-booked coaches
const clash = await db.booking.findFirst({
  where: { coachId, date, slot: { overlaps: requested } },
});
if (clash) throw new SlotTakenError(coachId, requested);
await db.booking.create({ data: { memberId, coachId, date, slot: requested } });

// tier-pricing.ts — dealer orders price themselves
const unit = catalog.priceFor(sku, dealer.tier);
order.lines.push({ sku, qty, unit, total: unit * qty });

// rag-wiki.ts — answers, not just information
const chunks = await vectorStore.query(embed(question), { topK: 5 });
const answer = await llm.complete(sopPrompt(question, chunks));
return { answer, source: chunks[0].meta.docId }; // e.g. SOP-RET-04

// sync.ts — storefronts, 3PL and accounting stay in step
for (const order of paidOrders) {
  await threePl.createShipment(order);
  await accounting.postInvoice(order);
}
// combination-engine.ts — 60,000+ SKUs from mix-and-match options
export function buildSku(product: Product, options: SelectedOption[]) {
  const code = [product.base, ...options.map((o) => o.code)].join("-");
  const price = options.reduce((sum, o) => sum + o.delta, product.basePrice);
  return { code, price, leadDays: maxLeadTime(options) };
}

// booking.ts — no more double-booked coaches
const clash = await db.booking.findFirst({
  where: { coachId, date, slot: { overlaps: requested } },
});
if (clash) throw new SlotTakenError(coachId, requested);
await db.booking.create({ data: { memberId, coachId, date, slot: requested } });

// tier-pricing.ts — dealer orders price themselves
const unit = catalog.priceFor(sku, dealer.tier);
order.lines.push({ sku, qty, unit, total: unit * qty });

// rag-wiki.ts — answers, not just information
const chunks = await vectorStore.query(embed(question), { topK: 5 });
const answer = await llm.complete(sopPrompt(question, chunks));
return { answer, source: chunks[0].meta.docId }; // e.g. SOP-RET-04

// sync.ts — storefronts, 3PL and accounting stay in step
for (const order of paidOrders) {
  await threePl.createShipment(order);
  await accounting.postInvoice(order);
}

How we work

A straight line from messy problem to running system.

Whether you're replacing spreadsheets with an ERP or launching a new e-commerce brand, we follow the same disciplined four steps — so there are no surprises between brief and go-live.

01
In-depth analysis
We sit with your team, map how you actually work today, and agree what “done” looks like before a single line of code is written.
02
Tailored solutions
We design the system, screens and brand around your workflow — not an off-the-shelf template forced onto your business.
03
Seamless implementation
We build iteratively, using modern AI-assisted development, so you see progress every sprint and can steer as you go.
04
Ongoing support
Go-live is the start, not the end. We stay on to train, tune and extend the system as your business grows.

One partner, from back office to the brand people remember.

Most SMEs either get off-the-shelf software that doesn't fit, or hire freelancers who disappear after launch. We do neither. MSTECH is a small team of engineers, designers and AI builders — based in Shah Alam, working across Malaysia — building custom systems and brands for businesses that want a long-term technology partner. We use modern AI tooling in our own workflow, so we ship more, for less, without cutting corners.

CreativePragmaticFull-stackSystems-minded

Three outcomes clients keep coming back for.

Redefine your business process

Replace spreadsheets, WhatsApp threads and three different systems with one custom platform that matches the way your team actually works.

Enhance customer experiences

From storefront to checkout to support chatbot — the parts of your business your customers touch feel fast, clear and on-brand.

Secure competitive advantage

AI-assisted development lets us ship faster. AI-powered features let your business run smarter than your competitors’.

Notes from the team.

AI & Automation · April 2026

RAG Wikis Explained: Make Your SOPs Actually Useful

What a RAG wiki is, what it does well, and how your SOPs become an internal assistant that cites its sources.

Read more ↗

Branding · April 2026

Brand identity before or after the product? A pragmatic answer.

Should you invest in brand identity before you've built the product? A framework for deciding what comes first.

Read more ↗

Behind the scenes · April 2026

How we use AI tools to deliver projects 30–40% faster

An honest look at how AI-assisted development changes an agency's discovery, scaffolding and delivery work.

Read more ↗

E-commerce · April 2026

Custom e-commerce vs. Shopify: which one is right for you?

When does Shopify stop being enough, and what does “custom” actually buy you? A no-hype comparison.

Read more ↗

{ Questions }

Things clients ask us.

What do you actually build?

Custom ERP, CRM, inventory, ordering and POS systems; corporate sites, mobile apps and e-commerce; RAG-powered internal wikis, chatbots and AI workflows — plus the brand identity to match. One team, one ecosystem.

Do you build from templates?

No. Every project starts by mapping how your team actually works today, and the system, screens and brand are designed around that workflow — not an off-the-shelf template forced onto your business.

Why does AI-assisted development matter to me?

It's how a small team ships like a big one. Our AI-assisted workflow delivers projects 30–40% faster — which means shorter timelines and more of your budget going into the product itself.

What happens after launch?

Go-live is the start, not the end. We stay on to train your team, tune the system and extend it as the business grows.

Can you also market the site you build?

Yes — through our digital growth partner services: SEO, paid media, social and content, so the site we just launched actually brings in customers.

Where are you based?

E-7-06, The Gamuda Biz Suites, Kota Kemuning, 40460 Shah Alam, Selangor — and we work with clients across Malaysia.

Have a cool project?Get in touch.

Tell us where the friction is — we'll come back with a map, not a sales deck.

hello@mstechnology.my

+6012-283 2522

Based in Shah Alam, Selangor — working with businesses across Malaysia.

We build AI-driven business ecosystems.

Five ways we help you grow.

Custom Software & System Integration

Web, Mobile & E-commerce

AI & Intelligent Automation

Brand Identity & Creative Design

Digital Growth (Partner Services)

Not sure where to start?

Real systems, running in production.

One ERP for 60,000+ SKUs

Two storefronts, one back office

From paper & Excel to one platform

Every dealer order, centralized

Less paperwork, more charity work

Put your company knowledge to work.

A straight line from messy problem to running system.

In-depth analysis

Tailored solutions

Seamless implementation

Ongoing support

One partner, from back office to the brand people remember.

Three outcomes clients keep coming back for.

Redefine your business process

Enhance customer experiences

Secure competitive advantage

Notes from the team.

RAG Wikis Explained: Make Your SOPs Actually Useful

Brand identity before or after the product? A pragmatic answer.

How we use AI tools to deliver projects 30–40% faster

Custom e-commerce vs. Shopify: which one is right for you?

Things clients ask us.

Have a cool project?Get in touch.